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How do I initiate a Multi-Source Feedback (MSF) assessment?

Please see our guidance on creating your MSF report here.

My submission has been signed off by my assessor, but my competency/assessment is still showing as 'Red' in my portfolio.

It is most likely that your assessor did not correctly sign off your submission. In most cases this means the tick-box(es) at the top of your submission where you indicate the competency/assessment relating to this submission was left unticked by the assessor. Please ask your training officer to unlock your submission so it can be re-assessed, with the correct boxes ticked. Please also ensure you forward these guidance materials to your assessor:

How do I delete a submission?

If you have not yet submitted your work to be signed off, you can delete your draft using the red delete button at the bottom of the submission. If you have already submitted your work, please ask your training officer to unlock your submission back to you. You can then delete the draft as above. If the submission has already been signed off or you’ve been asked to resubmit the work, you will be unable to delete the submission.

How do I nominate an assessor that is not my Training Officer or Rotational Supervisor?

You can nominate a new assessor when you are ready to make a new submission in OneFile. To do so, you click ‘Change Assessor’, then select ‘Invite New Assessor’ from the drop-down list in the signature area at the foot of your new submission. If you wish this person to have an overall view of your portfolio, rather than just to assess an individual submission, then please use the ‘Request New Training Officer/Supervisor’ form which you can find under the ‘Forms’ tab on your ‘My Portfolio’ page. This allows you to submit a request to the National School to add the additional supervisor to your portfolio.

I have an additional or new supervisor. How can I add them so that they can see my portfolio?

Please use the ‘Request New Training Officer/Supervisor’ form which you can find under the ‘Forms’ tab on your ‘My Portfolio’ page. This allows you to submit a request to the National School to add the additional supervisor to your portfolio.

How do I initiate a Multi-Source Feedback (MSF)?

Please see our guidance on creating your MSF report here.

What should I do if I do not know my Training ID or Registration Code for Clarity MSFs?

Your details will have been sent by the NSHCS on 22 January 2019 to the email address you selected as your default email address for communications. If you cannot find that message, please contact This email address is being protected from spambots. You need JavaScript enabled to view it.

How should I add evidence for two Case-Based Discussions, when there is only one area to add evidence on the submission?

Unlike OLAT, OneFile does not presently offer two separate sections to add evidence of two cases for discussion. Please note trainees should add all evidence for both cases either in the freetext area of the submission, or in the file upload area, clearly indicating which evidence is “Case A” and which evidence is “Case B”. Assessors should indicate in their feedback which case was selected for discussion. Further guidance is available here.

My submission has been signed off by my assessor, but my competency/assessment is still showing as 'Red' in my portfolio.

It is most likely that your assessor did not correctly sign off your submission. In most cases this means the tick-box(es) at the top of your submission where you indicate the competency/assessment relating to this submission was left unticked by the assessor. Please ask your training officer to unlock your submission so it can be re-assessed, with the correct boxes ticked. Please also ensure you forward these guidance materials to your assessor:

How do I delete a submission?

If you have not yet submitted your work to be signed off, you can delete your draft using the red delete button at the bottom of the submission. If you have already submitted your work, please ask your training officer to unlock your submission back to you. You can then delete the draft as above. If the submission has already been signed off or you’ve been asked to resubmit the work, you will be unable to delete the submission.

I have an additional or new supervisor. How can I add them so that they can see my portfolio?

Please use the ‘Request New Training Officer/Supervisor’ form which you can find under the ‘Forms’ tab on your ‘My Portfolio’ page. This allows you to submit a request to the National School to add the additional supervisor to your portfolio.

I am missing one or more modules in my portfolio.

If you are training in a specialism with module options, please use the ‘Optional Module Confirmation’ form which you can find under the ‘Forms’ tab on your ‘My Portfolio’ page. If you are missing modules and you do not train in a specialism with module options, please contact us immediately on This email address is being protected from spambots. You need JavaScript enabled to view it. indicating the module(s) you believe are missing from your portfolio.

How do I nominate an assessor that is not my Training Officer or Rotational Supervisor?

You can nominate a new assessor when you are ready to make a new submission in OneFile. To do so, you click ‘Change Assessor’, then select ‘Invite New Assessor’ from the drop-down list in the signature area at the foot of your new submission. If you wish this person to have an overall view of your portfolio, rather than just to assess an individual submission, then please use the ‘Request New Training Officer/Supervisor’ form which you can find under the ‘Forms’ tab on your ‘My Portfolio’ page. This allows you to submit a request to the National School to add the additional supervisor to your portfolio.

I have now decided my Medical Physics or Engineering or Cardiac Science pathway.  How can I work within those specialist modules?

Please let us know your specialism choice using the ‘Confirmation of Specialism’ form which you can find under the ‘Forms’ tab on your ‘My Portfolio’ page.

I have the option of several different rotations, and I don’t see them on OneFile. How can I let the National School know which rotations I will be studying?

Please use the ‘Module Options Confirmation’ form which you can find under the ‘Forms’ tab on your ‘My Portfolio’ page.

Where are the sliding scales for DOPS, OCEs and CBDs?

OneFile currently does not support the sliding scale domains for assessors. Please attach a blank assessment proforma to your DOPS, OCEs and CBDs when submitting them for sign-off. These are found in the Resources section of your account (on the blue menu on the left). Your assessor should attach a completed copy when they sign off.

A trainee has submitted work for me to sign off, but it doesn’t appear in my task list.

You likely have two accounts. This may have happened with multiple trainees nominating you to sign off work before you had a chance to activate either account. Please contact the Service Desk on This email address is being protected from spambots. You need JavaScript enabled to view it.. We can merge your accounts.

 

Need further support?

Submit a request to our help desk at This email address is being protected from spambots. You need JavaScript enabled to view it.